Thanks for your replies!
Big hand issue makes sense.
Yeah, normally I kill the app and re-open, but since big hand condition is already present when I re-open, most of the times game freezes again .
Luckily I’v already unlocked ex-gwen (through steam version ) , but it’s quite annoying when I play on the go and got ex-gwen in survival mode!
Maybe could it be related to some HW limit?